As Presidents Day approaches in February 2026, the U.S. tax filing season is entering one of its busiest periods. The Internal Revenue Service has warned taxpayers to expect heavy call center traffic during this time, as the holiday week is historically one of the most demanding weeks of the entire filing season. To reduce long wait times, the IRS is strongly encouraging Americans to rely on online tools instead of calling for routine questions.

Why Presidents Day Week Is So Busy for the IRS

Each year, the period around Presidents Day sees a sharp increase in tax-related phone calls. Many taxpayers file early and begin checking refund status, asking about credits, or seeking help with notices and identity verification. In 2026, the IRS expects the pressure to be even higher than last year. The agency has projected that around 164 million individual tax returns will be filed this season, with most submissions coming electronically. This is a significant increase compared to last year’s estimate of just over 140 million returns.

Online Tools That Can Save Time

To handle the increased demand, the IRS is directing taxpayers to its “Let Us Help You” section on IRS.gov. This area provides round-the-clock access to tools that answer common questions about refunds, amended returns, payments, notices, and identity verification. These tools are available 24/7 and are often much faster than waiting on hold.

Through an IRS Individual Online Account, taxpayers can review adjusted gross income, access tax transcripts, manage an Identity Protection PIN, and make or cancel payments. These services allow users to handle many tasks without needing to speak to an IRS representative.

Faster Refunds Through Electronic Filing

The IRS continues to emphasize that electronic filing combined with direct deposit is the fastest and safest way to receive a refund. Electronic refunds are far less likely to be delayed or lost compared to paper checks. This shift is especially important because the Treasury Department began phasing out paper tax refund checks in late 2025, making direct deposit the preferred option going forward.

Taxpayers can also use the “Where’s My Refund?” tool to track their refund status. Updates are generally available within 24 hours after an e-filed return is accepted. For those claiming the Earned Income Tax Credit or Additional Child Tax Credit, updates are typically visible by late February.

Extra Help for Those Who Need It

For individuals who qualify, free tax preparation assistance is available through IRS-certified volunteers under programs designed for low-income taxpayers and seniors. The IRS website also provides guidance on choosing a reputable tax preparer and avoiding unethical practices.

Final Reminder From the IRS

With call volumes expected to spike during Presidents Day week, the IRS urges taxpayers to take advantage of its digital services. Using official online tools can save time, reduce frustration, and help taxpayers manage their filings more efficiently.

Disclaimer:
This article is for informational purposes only and does not provide tax, legal, or financial advice. Tax rules, filing requirements, and IRS procedures may change. Always verify information through official IRS sources or consult a qualified tax professional for guidance specific to your situation.